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FREQUENTLY ASKED QUESTIONS
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如何添加新的問題和答案?要添加新的常見問題解答,請按以下步驟操作: 1。點擊“管理常見問題”按鈕 2。在您網站的儀表板中,您可以添加、編輯和管理您的所有問題和答案 3。每個問題和答案都應該添加到一個類別中 4。保存並發布。
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我可以在我的常見問題解答中插入圖像、視頻或 gif 嗎?是的。要添加媒體,請按以下步驟操作: 1。輸入應用程序的設置 2。點擊“管理常見問題”按鈕 3。選擇您要添加媒體的問題 4。編輯答案時,點擊相機、視頻或 GIF 圖標 5。從您的媒體庫中添加媒體。
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如何編輯或刪除“FAQ”標題?您可以在應用程序的“設置”選項卡中編輯標題。 如果您不想顯示標題,只需在“要顯示的信息”下禁用標題即可。
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我有一個關於披薩和甜甜圈的問題...**我們的比薩餅有多大?**我們的比薩餅每個 10 英寸!**我們的甜甜圈是素食主義者嗎?** 很遺憾,我們的甜甜圈不是純素的,因為它們含有雞蛋和奶製品。不過,我們確實提供純素披薩! **我們的蘸醬是素食主義者嗎?** 我們的松露蘸醬和大蒜和香草蘸醬確實含有雞蛋,但我們的煙熏燒烤和甜辣椒蘸醬完全是素食主義者! **我們的披薩是清真食品嗎?** 目前,我們的比薩餅不提供清真肉類,但我們提供美味的素食選擇,可以選擇純素奶酪來製作完全適合素食主義者的比薩餅。**我們做素食比薩餅嗎?** 我們提供素食比薩餅,可以選擇將奶酪換成純素奶酪!因此,您可以享用熱騰騰的新鮮全素食披薩 **我們的披薩麵團不含麩質嗎?** 我們的披薩麵團確實含有麩質。難以閱讀?在此處查看完整的常見問題解答:www.doughbroshk.com/faqs
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我有一個關於訂購的問題...**我應該在哪裡/如何訂購?** 對於取貨訂單,您可以直接通過電話與離您最近的分行聯繫以下訂單。對於即時配送訂單,我們建議您通過我們的配送合作夥伴 Deliveroo 和 FoodPanda 訂購。對於大訂單和餐飲,請通過我們的網站向我們訂購。我們可以為 800 美元或以上的訂單提供送貨服務,並為 1,500 美元或以上的訂單提供免費送貨服務。送貨費用因地點而異: 九龍:$200 運費 港島南區:$150 運費 港島北區:$100 運費**我們什麼時候可以送貨?** 我們可以在商店的所有營業時間內通過我們的送貨合作夥伴送貨,但需視供應情況而定。對於餐飲訂單,我們可以從早上 8 點 30 分到午夜送餐!**我的訂單需要多長時間?** 我們所有的比薩餅和甜甜圈都是現點現做的,因此有時只需稍長一點的時間就能讓您的訂單恰到好處。等待時間可能因特定分支的繁忙程度而異。您可以直接調用分支以獲得更準確的時間估計。您也可以通過我們的在線訂購系統 www.doughbros.delivery 提前訂購來跳過隊列。**我們提供餐飲、垃圾食品和派對嗎?** 我們可以為任何垃圾、派對或活動提供服務!通過我們的網站 https://www.doughbros.delivery/ 下訂單**如何提出特殊要求?** 在通過商店、在線或我們的送貨合作夥伴下訂單時,您可以提出特殊要求,例如送貨說明、去除配料或更換甜甜圈上的糖。如果大訂單請求需要更多準備,您可以直接發送電子郵件至 catering@doughbroshk.com 給我們發送電子郵件,我們會處理其餘的 :)難以閱讀?在此處查看完整的常見問題解答:www.doughbroshk.com/faqs
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我有一個關於商店位置的問題...**我們的商店在哪裡,營業時間是?** Dough Bros. Pizza & Donuts(歡樂谷) 跑馬地益蔭街 38-42 號 G 5 號舖 電話。 2760 4555 營業時間:上午 11:30 至晚上 11:00 麵團兄弟披薩和甜甜圈(肯尼迪鎮) 堅尼地城北街4-8號新財富大廈地下12A號舖 電話。 2345 3589 營業時間:上午 11:30 至晚上 11:00 Dough Bros. Pizza & Donuts (鰂魚涌) 鰂魚涌海灣街4及6號嘉榮大廈7號地下 電話。 2870 0411 營業時間:上午 11:30 至晚上 11:00 Dough Bros. Pizza & Donuts(中環、蘇活區) 中環荷李活道68-70A號地下 電話。 2398 9042 營業時間:週日 - 週四 11:30 AM - 10:30 PM,週五和周六 11:30 AM - 1:00 AM Dough Bros. Pizza & Donuts (灣仔) 灣仔皇后大道東 25 號地下 電話。 5919 0469 營業時間:上午 11:30 至晚上 11:00 Dough Bros. Pizza & Donuts(皇后大道中) 中環皇后大道中151-155號地下 電話。 2301 1969 營業時間:上午 11:30 至晚上 11:00 Dough Bros. Pizza & Donuts(北角) 北角宏安道18號威達閣地下5號舖 電話。 2711 1886 營業時間:上午 11:30 至晚上 11:00 Dough Bros. Pizza & Donuts (西貢) 西貢萬年街100號 電話。 2529 9996 營業時間:上午 11:30 至晚上 11:00 難以閱讀?在此處查看完整的常見問題解答:www.doughbroshk.com/faqs
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Do Dough Bros products contain dairy, nuts and other allergens?The safety of customers is the number one priority. We absolutely do NOT recommend anyone with allergies, intolerances or other dietary concerns consuming our food products. Whilst our doughnut dough and pizza dough are free from nuts, our doughnut dough contains dairy and eggs. Our products are prepared in the same kitchen as dairy, egg and nut products. We also cannot guarantee that any products are free from traces of allergens from our suppliers.
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什麼是常見問題解答部分?常見問題解答部分可用於快速回答有關您或您的業務的常見問題,例如“您的送貨地址是哪裡?”、“您的營業時間是幾點?”或“我如何預訂服務?” 這是幫助人們瀏覽您的網站的好方法,甚至可以提升您網站的 SEO。
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How long will my order take?We make all of our pizzas & doughnuts fresh to order. The wait times can vary depending on how busy the particular branch is (approx. 10 – 20 mins). You can also skip the queue by scheduling an ordering ahead!
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What times can you deliver?We can deliver through our delivery partners during all opening hours of our stores, subject to availability. For catering orders, we can deliver from 11:45AM to 10:30PM!
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What payment methods do you accept?We accept cash, credit cards, and mobile payment options such as Apple Pay and Google Pay, octopus, Alipay & Wechat pay. For the most up-to-date information on accepted payment methods, please check with your local store.
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What is your cancellation or refund policy?If you need to cancel or modify your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that we may not be able to make changes to orders that are already in progress. Refunds will be handled on a case-by-case basis, depending on the nature of the request and the status of the order. Please note that when you place your order through delivery platforms please ask for a refund through these channels.
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Do you do catering for events, junks and parties?We absolutely cater events, junks, parties, or any event! Place your order at least TWO DAYS IN ADVANCE (subject to order size) through our website at https://www.doughbros.delivery/. We can deliver to anywhere on the Island Line MTR line with $100 delivery, anywhere on the South side of the Island with a delivery fee of $150, and anywhere in Kowloon with a delivery fee of $200. Place an order of $2500 or more and get FREE DELIVERY! Email us at catering@doughbroshk.com if you have any questions.
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Do you offer any customization options for your pizzas and doughnuts?While we have a set menu, we're always happy to accommodate special requests whenever possible. Please let our staff know if you have any specific preferences or dietary restrictions, and we'll do our best to customize your order.
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Do you have a Loyalty Program?Yes we do! Simply sign up to our Dough Bros Club at https://pass.bcomo.com/9239/login and start earning whenever you make a purchase at one of our shops (Walk-ins only). We offer 10% cashback in Dough Dollars on all in-store orders. Join the Dough Bros Club today and start earning rewards with every purchase! Sign up now and get a tasty welcome bonus of 50 Dough Dollars! 1 Dough Dollar = HK$1; to be used for in-store purchases only and cannot be converted into cash.
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Need immediate assistance?Our team is here to help! Reach out to us via the 'Let's Chat' feature on our website or drop us an email at customerservice@doughbroshk.com. We'll get back to you as soon as possible!
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Do you have any promotions or discounts?We love dropping limited edition menu items and creative new flavours regularly! Keep an eye out for our latest promotions and discounts on our website and social media channels.
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What are your opening hours?Our opening hours may vary by location. Please check our website or our listings on Google for the most up-to-date information on each store's operating hours. For any ad hoc changes to opening hours, check our social media channels for updates.
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